職位詳情
Senior / Client Service Administrator (Pension Administration)
Employment Type
Full-time, Permanent
Department
Operation Department
Responsibilities
- Provide MPF scheme administration support, including enrolment, contribution, switching and termination (align with all regulatory requirements)
- Ensure smooth running of the account assigned, and follow up outstanding issues
- Handle customers' enquiries and provide possible solutions
- Perform clerical duties including data input, scanning and filing
- Handle ad hoc assignments as required
Requirements
- Associate Degree / Degree holder in any disciplines
- At least 1 year working experience is preferred
- Basic MPF knowledge
- Customer-focused, with good problem-solving and communication skills
- Able to work independently and under pressure
- Proficient in PC applications including Excel, Word and Chinese word processing
- Good command of both written and spoken English and Chinese
- Immediate available is highly preferred
- Fresh graduate is welcome to apply
- Candidates with solid experience will be considered as Senior Client Service Administrator
We offer attractive remuneration package & benefits to the right candidates. Interested candidates, please send your application letter & resume with current & expected salary by mail to Human Resources Department, 12/F., Citicorp Centre, 18 Whitfield Road, Causeway Bay, Hong Kong. Or via email: trustee.hr@bocpt.com. For Company details and the latest career opportunities available within the BOCI-Prudential companies, please visit our website at www.bocpt.com.
We are an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and only be used for recruitment related purposes. Applicants who are not contacted within 6 weeks may consider their application unsuccessful. Applications will also be considered for other suitable positions available in our Group. Unsuccessful applications will be kept in our file for a period of one year and which will be destroyed after the said period of retention.