Top

Privacy Statement

BOCI-Prudential Trustee Limited ("BOCPT") is committed to protecting the privacy, confidentiality and security of your personal data collected from you and to observe, implement and comply with the Personal Data (Privacy) Ordinance (Cap. 486). This statement is designed to assist you in understanding why and how BOCPT collects and uses your personal data and the safeguards in place to protect such personal data. This statement should be read in conjunction with the BOCPT's "Terms and Conditions for Internet and Interactive Voice Response System Services" and other documents as specified by BOCPT from time to time.

1. PURPOSE OF PERSONAL DATA COLLECTION AND THE USE OF PERSONAL DATA

BOCPT may collect your personal data for and/or in connection with the following purposes:

(a) To provide services and support in relation to provident fund schemes and/or other products offered by BOCPT. Such services and support include but not limited to facilitating the processing, administering and managing of your account, your contributions and accrued benefits, the access/checking to your account details and the provision of our product and service updates (e.g. providing relevant statements).

(b) To establish the identity of you. For this purpose, your name and your contact details include but not limited to address, contact number and email address will be collected from you.

(c) To manage and improve the design of website and Interactive Voice Response System Services ("IVR services"). Information on website or IVR usage may be collected and used to compile aggregate statistics on the effectiveness of our website and IVR services.

(d) To carry out promotional and marketing activities (please refer to section 3 for more details).

(e) To conduct statistical research by BOCPT or relevant regulators.

(f) To perform data matching, internal business processes and administration by BOCPT.

(g) To serve any other ancillary purposes in furtherance of the purposes listed above.

(h) To comply with applicable laws and regulations.

In any cases, we shall use your personal data only for the prescribed purpose(s) (including any directly related purpose(s)) at the time of collection.

BOCPT may keep your personal information for as long as necessary to fulfill the purpose(s) (including any directly related purpose(s)) for which such data is or is to be used and to fulfill any applicable laws and regulations. If there is any change in the information so provided, please notify BOCPT as soon as reasonably practicable.

It is voluntary for you to supply your personal data. However, in the event that you do not provide such personal data, we may not be able to provide you with our products or supporting services.

2. DISCLOSURE OF DATA COLLECTED

You acknowledge and authorize that all data supplied by you will be retained by BOCPT and stored in the database(s) of BOCPT. For the purpose of providing our products or services, your personal data may be disclosed, transferred to, and/or accessed and stored by (whether in or outside Hong Kong Special Administrative Region):

(a) any persons or body corporates, whether within or outside the group of companies of which BOCPT is a member, for the purpose(s) (including any directly related purpose(s)) listed above (e.g. to provide services so that BOCPT’s clients may check their account details (pension or others) via internet and/or ATM network such as Jetco and/or other electronic means) and/or fulfilling any applicable laws and regulations;

(b) any persons or body corporates under a duty of confidentiality to BOCPT;

(c) any contractors, agents, third party service providers or other persons who provide administrative, telecommunications, computer, payment, securities clearing, insurance, professional or other services to BOCPT;

(d) any contractors, agents, third party service providers or other persons engaged by BOCPT for the purpose(s) (including any directly related purpose(s)) listed above and/or fulfilling any applicable laws and regulations;

(e) any banking, financial or other institutions with which you have or propose to have dealings;

(f)  any debt collection or credit data service providers engaged and authorized by BOCPT;

(g) any persons or corporations to whom BOCPT transfers or proposes to transfer its interests and/or obligations in respect of any product or service providing to you;

(h) any persons including governmental authorities and regulators whom BOCPT is required by applicable legal, governmental or regulatory requirements to make disclosure to; or

(i) any person reasonably requiring the same in order for BOCPT to carry out the purposes set out herein.

3. DIRECT MARKETING

BOCPT and its engaged service providers may use your personal data for promotional or marketing purposes including sending you promotional materials and conducting direct marketing, where permitted by the applicable laws and regulations.

For the purposes of direct marketing, we may provide your personal information to third party service providers (including call centers and providers of marketing/researching services). Where permitted by law, such third party services providers could on behalf of BOCPT send out promotion materials to you or perform direct marketing.

We shall not use your personal data or provide your personal data to other service providers for the above direct marketing purposes unless we have informed you the intended use or the intended provision for use of your personal data in direct marketing, and where required by law, obtain your written consent before such use and provision of personal data to third party service providers. If you want to stop receiving promotional materials or direct marketing communications from BOCPT and its authorized third party service providers, you may, at any times, send us a request together with the details of personal data in respect of which such request is being made (either by post or by email to BOCPT).

4. USE OF COOKIES

4.1 BOCPT may record the information about your use of our website through the use of cookies in order to analyze the number of visitors to our website, general usage pattern and also your personal usage pattern. Cookies are small bit of information automatically stored on your web browser in your computer that can be retrieved from our site. The data will be collected in an anonymous way without recognizing your identity. The data collected from cookies is generally used to improve the functionality of the website and/or to facilitate return visits.

4.2 You may disable cookies on your browser but by disabling cookies, you may not be able to use certain function on our website.

5. SECURITY

BOCPT is concerned with the security of personal data collected and has put in place measures to prevent unauthorized access to our database(s). You should however safeguard your login number/username and password and keep them secret and confidential in order to protect your own interests.

6. UPDATES TO THE PRIVACY STATEMENT

BOCPT attaches importance to personal data protection and may update this statement from time to time. Please visit BOCPT's website regularly for our latest privacy statement.

7. DATA ACCESS REQUESTS AND DATA CORRECTION REQUESTS

BOCPT would comply with and process all data access and correction requests in accordance with the provisions of Personal Data (Privacy) Ordinance (Cap.486) (the "Ordinance").

BOCPT may impose a reasonable fee for complying with a data access request in accordance with the Ordinance.

8. CONTACTING BOCPT

For any matters relating to your personal data collected and used by BOCPT, please contact our Data Protection Officer in writing either by post to: Suite 1507, 15/F, 1111 King’s Road, Taikoo Shing, Hong Kong or by email to: DataProtection@bocpt.com.

Important Note - Fraudulent Websites

BOCI-Prudential Trustee Company (“our Company”) found fraudulent websites which seek to pass off as our Company, and can be searched and accessed through internet search engines. Customers are advised to always stay vigilant about scams.

Please note that  www.bocpt.com is the ONLY official website of our Company. We have not authorized any agent or third party to use any of our materials and trademarks to set up other websites. If you have any doubts, please contact our Customer Service Hotlines at 2929-3030/2929-3366 or email to mpf@bocpt.com for verification. Please click here for more security information.

 

*********************************************************************************************************

Please read the Terms and Conditions on the Website before using any services available on the website and / or via telephone services (collectively, the “Services”). Your continued use of the Services will mean that you irrevocably and unconditionally accept and agree to be bound by the Terms and Conditions as the same may be amended from time to time and any amendment to the Terms and Conditions shall be effective immediately upon posting on the Website.

 

*********************************************************************************************************

BOC-Prudential Easy-Choice Mandatory Provident Fund Scheme

IMPORTANT INFORMATION

  • You should consider your own risk tolerance level and financial circumstances before making any investment choices. When, in your selection of Constituent Funds, you are in doubt as to whether a certain Constituent Fund is suitable for you (including whether it is consistent with your investment objectives), you should seek financial and/or professional advice and choose the Constituent Fund(s) most suitable for you taking into account your circumstances.
  • You should consider your own risk tolerance level and financial circumstances before investing in the MPF Default Investment Strategy (as defined in section 6.7 (MPF Default Investment Strategy)). You should note that the BOC-Prudential Core Accumulation Fund and the BOC-Prudential Age 65 Plus Fund may not be suitable for you, and there may be a risk mismatch between the BOC-Prudential Core Accumulation Fund and the BOC-Prudential Age 65 Plus Fund and your risk profile (the resulting portfolio risk may be greater than your risk preference). You should seek financial and/or professional advice if you are in doubt as to whether the MPF Default Investment Strategy is suitable for you, and make the investment decision most suitable for you taking into account your circumstances.
  • You should note that the implementation of the MPF Default Investment Strategy may have an impact on your MPF investments and accrued benefits. We recommend that you consult with the Trustee if you have doubts on how you are being affected.
  • Fees and charges of a MPF conservative fund can be deducted from either (i) the assets of the fund or (ii) members’ account by way of unit deduction. The BOC-Prudential MPF Conservative Fund uses method (i) and, therefore, unit prices/NAV/fund performance quoted have incorporated the impact of fees and charges.
  • If you are in doubt about the meaning or effect of the contents of the information in this website, you should seek independent professional advice.

 

My Choice Mandatory Provident Fund Scheme

IMPORTANT INFORMATION 

  • You should consider your own risk tolerance level and financial circumstances before making any investment choices. When, in your selection of Constituent Funds, you are in doubt as to whether a certain Constituent Fund is suitable for you (including whether it is consistent with your investment objectives), you should seek financial and/or professional advice and choose the Constituent Fund(s) most suitable for you taking into account your circumstances.
  • You should consider your own risk tolerance level and financial circumstances before investing in the MPF Default Investment Strategy (as defined in section 6.7 (MPF Default Investment Strategy)). You should note that the My Choice Core Accumulation Fund and the My Choice Age 65 Plus Fund may not be suitable for you, and there may be a risk mismatch between the My Choice Core Accumulation Fund and the My Choice Age 65 Plus Fund and your risk profile (the resulting portfolio risk may be greater than your risk preference). You should seek financial and/or professional advice if you are in doubt as to whether the MPF Default Investment Strategy is suitable for you, and make the investment decision most suitable for you taking into account your circumstances.
  • You should note that the implementation of the MPF Default Investment Strategy may have an impact on your MPF investments and accrued benefits. We recommend that you consult with the Trustee if you have doubts on how you are being affected.
  • Fees and charges of a MPF conservative fund can be deducted from either: (i) the assets of the fund; or (ii) members’ account by way of unit deduction. The My Choice MPF Conservative Fund uses method (i) and, therefore, unit prices/NAV/fund performance quoted have incorporated the impact of fees and charges.
  • If you are in doubt about the meaning or effect of the contents of the information in this website, you should seek independent professional advice.

 

I have read and understood