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Security Information

Cybersecurity principle

Cybersecurity is our top priority. We will ensure that your personal data will be protected against unauthorized or accidental access, processing or erasure. We maintain this commitment by implementing appropriate physical, electronic and managerial measures to safeguard our information systems. We will strengthen these measures on a continual basis. We will also increase the cybersecurity awareness of our staff through internal training and customers through publishing security information in our website.

Data Security

  • Security is our top priority. We will ensure that your personal data will be protected against unauthorized or accidental access, processing or erasure. We maintain this commitment to data security by implementing appropriate physical, electronic and managerial measures to safeguard and secure your personal data.
  • The secure area of our website supports the use of 256-bit Transport Layer Security (TLS) encryption technology - an industry standard for encryption over the Internet to protect data. When you provide sensitive information, it will be automatically encrypted before being securely dispatched over the Internet.
  • Our web servers are protected behind "firewalls" and our systems are monitored on an ongoing basis to prevent any unauthorized access.
  • We will take all practical steps to ensure that personal data will not be kept for longer than is necessary and that we will comply with all statutory and regulatory requirements in the Hong Kong Special Administrative Region concerning the retention of personal data.

Security Assurance

  • Both you and us play an important role in safeguarding against online fraud.
  • We endeavor to put in place high standards of security to protect your interests.
  • You should be careful that your account details (including your user name and password) are not compromised. You should ensure that you do not knowingly or accidentally share, provide or facilitate unauthorized use of such details. Do not share your user name or password or allow access or use of your user name or password by others.
  • You should safeguard your user name and password and keep them secret and confidential. Never write them down. We will never ask you for your password given that you should be the only person who knows it.
  • When choosing your user name and password, do not use easily identifiable information such as your birthday, telephone number or a recognizable part of your name.
  • If you think your user name or password has been disclosed to another person, is lost or stolen or an unauthorized transaction has been conducted, you are responsible for informing us immediately.

Ways to stay safe online

  • Using our online services
    Be alert when using our online services. When using our online services, you are advised to type our website address https://www.bocpt.com directly into the browser address bar, or use our mobile application "BOCPT MPF" downloaded from Google Play or Apple Store. We will not call or email you asking for login information (including user name and password). In addition, you should NOT disclose such account information and your personal information to any third-parties. You are being reminded NOT to access our online service through any third-party platforms such as websites, mobile applications, or any other financial management software/platform, or through other access points to log in our online services, or disclose your user name and password to such third-party platforms. You must understand such third-party platforms can obtain your financial information and transaction records. They may also misappropriate your personal information and may conduct unauthorized activities. Our company shall not be responsible or liable for any impact or loss due from this kind of activities. If you have used any third-party platforms to log into our online services, we strongly recommend you to change your password as soon as possible to protect your personal information.
  • Get the Latest Anti-Virus, Anti-Spyware and Firewall Software
    Download updates regularly to make sure you are protected against any new online threats.
  • Internet browser
    Browsers that meet basic security requirements:
    - Microsoft Internet Explorer (version 11 or above)
    - Google Chrome (version 88 or above)
    - Mozilla Firefox (version 85 or above)
    NOTE: We always recommend using the latest version of Internet browsers.
  • Security protocol of Internet browser
    Use those Internet browsers that support security protocol TLS 1.1 or above. Do not use unsecure security protocols such as SSL 2.0, SSL 3.0 and TLS 1.0.
  • Try Not to Use Wi-Fi Connection in Public Areas
    Using Wi-Fi connection in public areas will expose your mobile device or computer to attack. If network connection is necessary in public areas, using mobile data connection (e.g. 4G LTE) will be much safer. 
  • Update Your Internet Browser
    The newest versions have built-in protection against fake websites and viruses. Always check for the latest version and update as soon as possible.
  • Choose A Memorable Password but One That’s Hard to Guess
    Passwords that combine letters, numbers and symbols are generally harder to guess.
  • Use A Different Password to the One You Use for Other Services
    Try to separate your passwords for different services. For example, you may use one password for online banking but another password for MPF account access.
  • Change Your Password on a Regular Basis
    It is a good idea to change your password regularly, say monthly, bi-monthly or quarterly.
  • Never Disclose Your Password
    We will never ask you for your password. If you receive a call or an email from someone claiming to be from BOCI-Prudential Trustee Limited and ask you for password, please ignore it and contact us immediately. In addition, please DO NOT disclose or store your user name and password to any third-party platforms such as websites, mobile applications or any financial management software/platform.
  • Do Not Let Your Browser Remember Your Log on Details
    It is much safer to reenter your details every time you log on, even if it takes slightly longer. Storing browser history may give a greater chance for hackers to unveil your login details.
  • Look after Your Paper Statements
    Fraudsters can use information on paper statements to steal someone’s identity. You should always tear up your statements before throwing them away or shred them using a shredding machine.
  • Learn to Spot Fake Emails and Websites
    Criminals use them to cheat people to give away passwords and other personal details – the technical word is ‘phishing’. Study every email carefully. The rule-of-thumb is not to open any suspicious email.

Try to install internet security software that gives proper protection to your computer and/or mobile device while surfing online and/or using mobile apps.

Important Note - Fraudulent Websites

BOCI-Prudential Trustee Company (“our Company”) found fraudulent websites which seek to pass off as our Company, and can be searched and accessed through internet search engines. Customers are advised to always stay vigilant about scams.

Please note that  www.bocpt.com is the ONLY official website of our Company. We have not authorized any agent or third party to use any of our materials and trademarks to set up other websites. If you have any doubts, please contact our Customer Service Hotlines at 2929-3030/2929-3366 or email to mpf@bocpt.com for verification. Please click here for more security information.

 

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Please read the Terms and Conditions on the Website before using any services available on the website and / or via telephone services (collectively, the “Services”). Your continued use of the Services will mean that you irrevocably and unconditionally accept and agree to be bound by the Terms and Conditions as the same may be amended from time to time and any amendment to the Terms and Conditions shall be effective immediately upon posting on the Website.

 

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BOC-Prudential Easy-Choice Mandatory Provident Fund Scheme

IMPORTANT INFORMATION

  • You should consider your own risk tolerance level and financial circumstances before making any investment choices. When, in your selection of Constituent Funds, you are in doubt as to whether a certain Constituent Fund is suitable for you (including whether it is consistent with your investment objectives), you should seek financial and/or professional advice and choose the Constituent Fund(s) most suitable for you taking into account your circumstances.
  • You should consider your own risk tolerance level and financial circumstances before investing in the MPF Default Investment Strategy (as defined in section 6.7 (MPF Default Investment Strategy)). You should note that the BOC-Prudential Core Accumulation Fund and the BOC-Prudential Age 65 Plus Fund may not be suitable for you, and there may be a risk mismatch between the BOC-Prudential Core Accumulation Fund and the BOC-Prudential Age 65 Plus Fund and your risk profile (the resulting portfolio risk may be greater than your risk preference). You should seek financial and/or professional advice if you are in doubt as to whether the MPF Default Investment Strategy is suitable for you, and make the investment decision most suitable for you taking into account your circumstances.
  • You should note that the implementation of the MPF Default Investment Strategy may have an impact on your MPF investments and accrued benefits. We recommend that you consult with the Trustee if you have doubts on how you are being affected.
  • Fees and charges of a MPF conservative fund can be deducted from either (i) the assets of the fund or (ii) members’ account by way of unit deduction. The BOC-Prudential MPF Conservative Fund uses method (i) and, therefore, unit prices/NAV/fund performance quoted have incorporated the impact of fees and charges.
  • If you are in doubt about the meaning or effect of the contents of the information in this website, you should seek independent professional advice.

 

My Choice Mandatory Provident Fund Scheme

IMPORTANT INFORMATION 

  • You should consider your own risk tolerance level and financial circumstances before making any investment choices. When, in your selection of Constituent Funds, you are in doubt as to whether a certain Constituent Fund is suitable for you (including whether it is consistent with your investment objectives), you should seek financial and/or professional advice and choose the Constituent Fund(s) most suitable for you taking into account your circumstances.
  • You should consider your own risk tolerance level and financial circumstances before investing in the MPF Default Investment Strategy (as defined in section 6.7 (MPF Default Investment Strategy)). You should note that the My Choice Core Accumulation Fund and the My Choice Age 65 Plus Fund may not be suitable for you, and there may be a risk mismatch between the My Choice Core Accumulation Fund and the My Choice Age 65 Plus Fund and your risk profile (the resulting portfolio risk may be greater than your risk preference). You should seek financial and/or professional advice if you are in doubt as to whether the MPF Default Investment Strategy is suitable for you, and make the investment decision most suitable for you taking into account your circumstances.
  • You should note that the implementation of the MPF Default Investment Strategy may have an impact on your MPF investments and accrued benefits. We recommend that you consult with the Trustee if you have doubts on how you are being affected.
  • Fees and charges of a MPF conservative fund can be deducted from either: (i) the assets of the fund; or (ii) members’ account by way of unit deduction. The My Choice MPF Conservative Fund uses method (i) and, therefore, unit prices/NAV/fund performance quoted have incorporated the impact of fees and charges.
  • If you are in doubt about the meaning or effect of the contents of the information in this website, you should seek independent professional advice.

 

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