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About the eMPF Platform

The eMPF Platform is built and operated by the eMPF Platform Company Limited (“eMPF Company”), a wholly owned subsidiary of the Mandatory Provident Fund Schemes Authority. It is a central and integrated electronic platform to standardise, streamline and automate MPF scheme administration work, allowing users to manage their MPF via a digital platform.

The eMPF Platform onboarding schedule

The eMPF Platform has commenced operation on 26 June 2024 and all MPF schemes will join the eMPF Platform one by one gradually, expected to be completed by the end of 2025.

 

The two MPF schemes under BOCPT trusteeship will come onboard to the eMPF Platform on 5 June 2025.

 

Please visit the eMPF Platform website at www.empf.org.hk for more details and FAQs related to the eMPF Platform and its onboarding schedule.

 

Point(s) to note on registration to the eMPF Platform 

Participating employers and scheme members of the schemes will receive a communication pack together with a ‘Notice to Participating Employers and Members’ gradually. Upon receiving the communication pack, please read the letter ‘Embrace your new digital MPF experience – eMPF Platform has started operation’ and the ‘Notice to Participating Employers and Scheme Members’ carefully, and register to the eMPF Platform according to the information on the communication pack starting from 7 April 2025. To ensure you can manage your MPF scheme/ account smoothly, please complete your registration on or before onboarding date, otherwise, you may require to submit documents and instructions to eMPF platform via paper form by mailing or in person.

 

 

Employers

Scheme members

Benefits of eMPF platform
  • Make MPF contributions with different e-payment options
  • Automate calculation of contributions
  • Receive e-reminders of contribution due dates
  • Reduce paper work and human errors

For MPF accounts which have got onboard the eMPF Platform:

  • View account balance and manage all accounts via a one-stop app/portal
  • Consolidate accounts and switch investment choices anytime anywhere
  • Make voluntary contributions in a breeze
  • Apply for withdrawal of MPF under different MPF schemes in one go

eMPF registration procedures
  • e-Identity Verification
  • Fill in Information
  • Upload Supporting Documents
  • eMPF Activation
  • e-Identity Verification
  • Fill in Personal Information
  • Create eMPF Username & Password

eMPF tutorial

eMPF Web Portal

eMPF Mobile App

 

eMPF Online Seminar

If you would like to know more about the eMPF Platform and to get prepared for the onboarding, the representative from the authorised contractor of the eMPF Company will introduce the eMPF Platform and the relevant arrangement to participating employers and members.

 

Please click here for more details and registration for the online seminar.

Easy-Choice MPF - Employers

Easy-Choice MPF - Members

My Choice MPF - Employers

My Choice MPF - Members

 

Notes for onboarding to the eMPF Platform

After getting onboard the eMPF Platform on 5 June 2025, BOCPT remains the trustee of the two MPF schemes. The eMPF Company will provide scheme administration services and handle the relevant service instructions, including making contributions, changing investment choices, checking account balance and withdrawing MPF, etc. From then on, you can manage your MPF on the eMPF Platform and should no longer submit service instructions to BOCPT. Please read through below administration arrangement:

eMPF Platform details

For more information on the eMPF Platform, latest onboarding schedule, FAQs and other updates, please:

 

  • Visit the eMPF Platform official website at empf.org.hk
  • Contact the eMPF Platform Enquiry Channel

       eMPF Platform Customer Service Hotline 183 2622

Monday to Friday 9:00 am to 7:00 pm

Saturday 9:00 am to 1:00 pm

(Except Public Holidays)

      eMPF Contribution Inquiry Hotline（852）3197 2834

Monday to Friday 9:00 am to 7:00 pm

(Except Public Holidays)

     eMPF Email Address：enquiry@support.empf.org.hk

       eMPF Fax Number（852）3197 2988

      eMPF Postal Address：PO Box 98929 Tsim Sha Tsui Post Office

     eMPF Service Centres

Monday to Friday 9:00 am to 6:00 pm
Saturday 9:00 am to 1:00 pm
Closed on Sunday and Public Holidays

Hong Kong Island

Kowloon

New Territories

Unit 601B, 6/F, Dah Sing Financial Centre,
No.248 Queen's  Road East, Wanchai, Hong Kong

Suites 1205-6, 12/F, Chinachem Golden Plaza,
No.77 Mody Road, Tsim Sha Tsui East,Kowloon

Suite 1802A, 18/F, Tower 2, Nina Tower,
No.8 Yeung Uk Road, Tsuen Wan, New Territories

 

Getting in touch with BOCPT

In order to receive related MPF information and onboarding arrangement of your scheme via email or SMS instantly, please ensure your email address and/or mobile number in our record are up to date. You may update the information via our website or submit change of particulars form by mailing or fax.

 

  • Easy-Choice MPF Administration Hotline: 2929 3030
  • My Choice Customer Service Hotline: 2929 3366

Important Note - Fraudulent Websites

BOCI-Prudential Trustee Company (“our Company”) found fraudulent websites which seek to pass off as our Company, and can be searched and accessed through internet search engines. Customers are advised to always stay vigilant about scams.

Please note that  www.bocpt.com is the ONLY official website of our Company. We have not authorized any agent or third party to use any of our materials and trademarks to set up other websites. If you have any doubts, please contact our Customer Service Hotlines at 2929-3030/2929-3366 or email to mpf@bocpt.com for verification. Please click here for more security information.

 

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Please read the Terms and Conditions on the Website before using any services available on the website and / or via telephone services (collectively, the “Services”). Your continued use of the Services will mean that you irrevocably and unconditionally accept and agree to be bound by the Terms and Conditions as the same may be amended from time to time and any amendment to the Terms and Conditions shall be effective immediately upon posting on the Website.

 

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BOC-Prudential Easy-Choice Mandatory Provident Fund Scheme

IMPORTANT INFORMATION

  • You should consider your own risk tolerance level and financial circumstances before making any investment choices. When, in your selection of Constituent Funds, you are in doubt as to whether a certain Constituent Fund is suitable for you (including whether it is consistent with your investment objectives), you should seek financial and/or professional advice and choose the Constituent Fund(s) most suitable for you taking into account your circumstances.
  • You should consider your own risk tolerance level and financial circumstances before investing in the MPF Default Investment Strategy (as defined in section 6.7 (MPF Default Investment Strategy)). You should note that the BOC-Prudential Core Accumulation Fund and the BOC-Prudential Age 65 Plus Fund may not be suitable for you, and there may be a risk mismatch between the BOC-Prudential Core Accumulation Fund and the BOC-Prudential Age 65 Plus Fund and your risk profile (the resulting portfolio risk may be greater than your risk preference). You should seek financial and/or professional advice if you are in doubt as to whether the MPF Default Investment Strategy is suitable for you, and make the investment decision most suitable for you taking into account your circumstances.
  • You should note that the implementation of the MPF Default Investment Strategy may have an impact on your MPF investments and accrued benefits. We recommend that you consult with the Trustee if you have doubts on how you are being affected.
  • Fees and charges of a MPF conservative fund can be deducted from either (i) the assets of the fund or (ii) members’ account by way of unit deduction. The BOC-Prudential MPF Conservative Fund uses method (i) and, therefore, unit prices/NAV/fund performance quoted have incorporated the impact of fees and charges.
  • If you are in doubt about the meaning or effect of the contents of the information in this website, you should seek independent professional advice.

 

My Choice Mandatory Provident Fund Scheme

IMPORTANT INFORMATION 

  • You should consider your own risk tolerance level and financial circumstances before making any investment choices. When, in your selection of Constituent Funds, you are in doubt as to whether a certain Constituent Fund is suitable for you (including whether it is consistent with your investment objectives), you should seek financial and/or professional advice and choose the Constituent Fund(s) most suitable for you taking into account your circumstances.
  • You should consider your own risk tolerance level and financial circumstances before investing in the MPF Default Investment Strategy (as defined in section 6.7 (MPF Default Investment Strategy)). You should note that the My Choice Core Accumulation Fund and the My Choice Age 65 Plus Fund may not be suitable for you, and there may be a risk mismatch between the My Choice Core Accumulation Fund and the My Choice Age 65 Plus Fund and your risk profile (the resulting portfolio risk may be greater than your risk preference). You should seek financial and/or professional advice if you are in doubt as to whether the MPF Default Investment Strategy is suitable for you, and make the investment decision most suitable for you taking into account your circumstances.
  • You should note that the implementation of the MPF Default Investment Strategy may have an impact on your MPF investments and accrued benefits. We recommend that you consult with the Trustee if you have doubts on how you are being affected.
  • Fees and charges of a MPF conservative fund can be deducted from either: (i) the assets of the fund; or (ii) members’ account by way of unit deduction. The My Choice MPF Conservative Fund uses method (i) and, therefore, unit prices/NAV/fund performance quoted have incorporated the impact of fees and charges.
  • If you are in doubt about the meaning or effect of the contents of the information in this website, you should seek independent professional advice.

 

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