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Latest MPF Service Arrangements for BOC(HK) Branches

BOC(HK) announced that the bank services of 49 branches (including 11 affected branches in Hong Kong Island, 19 in Kowloon and the New Territories) and service centres will be temporarily suspended from 1 February, 2020 until further notice. Due to the submission of MPF documents by certain BOC(HK) designated branches may be affected, BOCI-Prudential Trustee recommends that customers should submit the MPF contributions, documents and/or instructions through other bank branches, or use the electronic channels such as online and mobile app. Customers may visit the  websites from relevant bank to obtain the latest information.

In addition, the HongKong Post has announced that only basic and limited services can be provided from 3 February to 9 February 2020, hence, we recommend employers to make the MPF payment by auto-pay/direct bank in at BOC(HK), Nanyang Commercial Bank or Chiyu Banking Corporation branch, or via the BOC(HK) cheque deposit machine, and submit the remittance statement by using fax 2151-0999 / 2530-4786 or email to mpf@bocpt.com together with the bank-in slip on or before the contribution due date (10 February). Please note that if employers who submit remittance statement and/or cheque by mail, please ensure to allow sufficient time for the remittance statement and/or cheque to reach BOCI-Prudential Trustee on or before the contribution deadline.

Meanwhile, employers are encouraged to use the MPF e-services provided by BOCI-Prudential Trustee to handle the MPF contributions which could ensure making accurate contributions as well as enhancing efficiency and reduce administrative costs, and also avoid problems arising from any error or delay, please do not hesitate to contact our Customer Services Representatives.

BOCI-Prudential Trustee is providing normal service and will keep in view the situation in relation to novel coronavirus infection to make adjustments. Please visit our website (www.bocpt.com) for up-to-date information from time to time.

Should you have any queries, please do not hesitate to call our Customer Services Representatives at: 
Easy-Choice MPF Administration Hotline : 2929-3030
My Choice Customer Service Hotline : 2929-3366

Important Note - Fraudulent Websites

BOCI-Prudential Trustee Company (“our Company”) found fraudulent websites which seek to pass off as our Company, and can be searched and accessed through internet search engines. Customers are advised to always stay vigilant about scams.

Please note that  www.bocpt.com is the ONLY official website of our Company. We have not authorized any agent or third party to use any of our materials and trademarks to set up other websites. If you have any doubts, please contact our Customer Service Hotlines at 2929-3030/2929-3366 or email to mpf@bocpt.com for verification. Please click here for more security information.

 

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Please read the Terms and Conditions on the Website before using any services available on the website and / or via telephone services (collectively, the “Services”). Your continued use of the Services will mean that you irrevocably and unconditionally accept and agree to be bound by the Terms and Conditions as the same may be amended from time to time and any amendment to the Terms and Conditions shall be effective immediately upon posting on the Website.

 

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BOC-Prudential Easy-Choice Mandatory Provident Fund Scheme

IMPORTANT INFORMATION

  • You should consider your own risk tolerance level and financial circumstances before making any investment choices. When, in your selection of Constituent Funds, you are in doubt as to whether a certain Constituent Fund is suitable for you (including whether it is consistent with your investment objectives), you should seek financial and/or professional advice and choose the Constituent Fund(s) most suitable for you taking into account your circumstances.
  • You should consider your own risk tolerance level and financial circumstances before investing in the MPF Default Investment Strategy (as defined in section 6.7 (MPF Default Investment Strategy)). You should note that the BOC-Prudential Core Accumulation Fund and the BOC-Prudential Age 65 Plus Fund may not be suitable for you, and there may be a risk mismatch between the BOC-Prudential Core Accumulation Fund and the BOC-Prudential Age 65 Plus Fund and your risk profile (the resulting portfolio risk may be greater than your risk preference). You should seek financial and/or professional advice if you are in doubt as to whether the MPF Default Investment Strategy is suitable for you, and make the investment decision most suitable for you taking into account your circumstances.
  • You should note that the implementation of the MPF Default Investment Strategy may have an impact on your MPF investments and accrued benefits. We recommend that you consult with the Trustee if you have doubts on how you are being affected.
  • Fees and charges of a MPF conservative fund can be deducted from either (i) the assets of the fund or (ii) members’ account by way of unit deduction. The BOC-Prudential MPF Conservative Fund uses method (i) and, therefore, unit prices/NAV/fund performance quoted have incorporated the impact of fees and charges.
  • If you are in doubt about the meaning or effect of the contents of the information in this website, you should seek independent professional advice.

 

My Choice Mandatory Provident Fund Scheme

IMPORTANT INFORMATION 

  • You should consider your own risk tolerance level and financial circumstances before making any investment choices. When, in your selection of Constituent Funds, you are in doubt as to whether a certain Constituent Fund is suitable for you (including whether it is consistent with your investment objectives), you should seek financial and/or professional advice and choose the Constituent Fund(s) most suitable for you taking into account your circumstances.
  • You should consider your own risk tolerance level and financial circumstances before investing in the MPF Default Investment Strategy (as defined in section 6.7 (MPF Default Investment Strategy)). You should note that the My Choice Core Accumulation Fund and the My Choice Age 65 Plus Fund may not be suitable for you, and there may be a risk mismatch between the My Choice Core Accumulation Fund and the My Choice Age 65 Plus Fund and your risk profile (the resulting portfolio risk may be greater than your risk preference). You should seek financial and/or professional advice if you are in doubt as to whether the MPF Default Investment Strategy is suitable for you, and make the investment decision most suitable for you taking into account your circumstances.
  • You should note that the implementation of the MPF Default Investment Strategy may have an impact on your MPF investments and accrued benefits. We recommend that you consult with the Trustee if you have doubts on how you are being affected.
  • Fees and charges of a MPF conservative fund can be deducted from either: (i) the assets of the fund; or (ii) members’ account by way of unit deduction. The My Choice MPF Conservative Fund uses method (i) and, therefore, unit prices/NAV/fund performance quoted have incorporated the impact of fees and charges.
  • If you are in doubt about the meaning or effect of the contents of the information in this website, you should seek independent professional advice.

 

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