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Latest Service Arrangement of COVID 19 pandemic

With the recent outbreak of COVID‑19 pandemic, BOCI-Prudential Trustee implemented special work arrangement have affected workflow and impeded progress, that processing of various enquiries, applications, changes, contribution, documents delivery,  payment applications and hotline service may be delayed and it may take a longer time for BOCI-Prudential Trustee to provide a reply. Sorry for any inconvenience caused to you.

With effect from 20 July 2020, the office hours of hotline service is 9:30 a.m. to 5:00 p.m., Monday to Friday. Member can still login our website, mobile APP or interactive voice response system outside the hotline operating hours for account details.

Mandatory contributions for the contribution period July 2020 shall due on 10 August 2020 (Monday).

BOC(HK) announced that services of certain BOC(HK) branches will be temporarily suspended until further notice, the submission of MPF documents by designated BOC(HK) branches may be affected, customers may visit the relevant websites to obtain the latest information. BOCI-Prudential Trustee encourages employers to make the MPF payment by direct bank-in/auto-pay at BOC(HK), Nanyang Commercial Bank or Chiyu Banking Corporation branch, or via the BOC(HK) cheque deposit machine, and submit the remittance statement and/or other MPF documents through the electronic channels.

In addition, Hongkong Post has also adopted special postal arrangement, services of local and inbound mail will be subject to delay. If employers who submit remittance statement and/or cheque by mail, please allow sufficient time for the remittance statement and/or cheque to reach BOCI-Prudential Trustee on or before the contribution deadline.

BOCI-Prudential Trustee will keep in view the situation in relation to novel coronavirus infection to make adjustments. Please visit our website (www.bocpt.com) for up-to-date information from time to time. Should you have any queries, please do not hesitate to call our Customer Services Representatives at: MPF Service Hotline : 2929-3030 / 2929-3366

Important Note - Fraudulent Websites

BOCI-Prudential Trustee Company (“our Company”) found fraudulent websites which seek to pass off as our Company, and can be searched and accessed through internet search engines. Customers are advised to always stay vigilant about scams.

Please note that  www.bocpt.com is the ONLY official website of our Company. We have not authorized any agent or third party to use any of our materials and trademarks to set up other websites. If you have any doubts, please contact our Customer Service Hotlines at 2929-3030/2929-3366 or email to mpf@bocpt.com for verification. Please click here for more security information.

 

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Please read the Terms and Conditions on the Website before using any services available on the website and / or via telephone services (collectively, the “Services”). Your continued use of the Services will mean that you irrevocably and unconditionally accept and agree to be bound by the Terms and Conditions as the same may be amended from time to time and any amendment to the Terms and Conditions shall be effective immediately upon posting on the Website.

 

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BOC-Prudential Easy-Choice Mandatory Provident Fund Scheme

IMPORTANT INFORMATION

  • You should consider your own risk tolerance level and financial circumstances before making any investment choices. When, in your selection of Constituent Funds, you are in doubt as to whether a certain Constituent Fund is suitable for you (including whether it is consistent with your investment objectives), you should seek financial and/or professional advice and choose the Constituent Fund(s) most suitable for you taking into account your circumstances.
  • You should consider your own risk tolerance level and financial circumstances before investing in the MPF Default Investment Strategy (as defined in section 6.7 (MPF Default Investment Strategy)). You should note that the BOC-Prudential Core Accumulation Fund and the BOC-Prudential Age 65 Plus Fund may not be suitable for you, and there may be a risk mismatch between the BOC-Prudential Core Accumulation Fund and the BOC-Prudential Age 65 Plus Fund and your risk profile (the resulting portfolio risk may be greater than your risk preference). You should seek financial and/or professional advice if you are in doubt as to whether the MPF Default Investment Strategy is suitable for you, and make the investment decision most suitable for you taking into account your circumstances.
  • You should note that the implementation of the MPF Default Investment Strategy may have an impact on your MPF investments and accrued benefits. We recommend that you consult with the Trustee if you have doubts on how you are being affected.
  • Fees and charges of a MPF conservative fund can be deducted from either (i) the assets of the fund or (ii) members’ account by way of unit deduction. The BOC-Prudential MPF Conservative Fund uses method (i) and, therefore, unit prices/NAV/fund performance quoted have incorporated the impact of fees and charges.
  • If you are in doubt about the meaning or effect of the contents of the information in this website, you should seek independent professional advice.

 

My Choice Mandatory Provident Fund Scheme

IMPORTANT INFORMATION 

  • You should consider your own risk tolerance level and financial circumstances before making any investment choices. When, in your selection of Constituent Funds, you are in doubt as to whether a certain Constituent Fund is suitable for you (including whether it is consistent with your investment objectives), you should seek financial and/or professional advice and choose the Constituent Fund(s) most suitable for you taking into account your circumstances.
  • You should consider your own risk tolerance level and financial circumstances before investing in the MPF Default Investment Strategy (as defined in section 6.7 (MPF Default Investment Strategy)). You should note that the My Choice Core Accumulation Fund and the My Choice Age 65 Plus Fund may not be suitable for you, and there may be a risk mismatch between the My Choice Core Accumulation Fund and the My Choice Age 65 Plus Fund and your risk profile (the resulting portfolio risk may be greater than your risk preference). You should seek financial and/or professional advice if you are in doubt as to whether the MPF Default Investment Strategy is suitable for you, and make the investment decision most suitable for you taking into account your circumstances.
  • You should note that the implementation of the MPF Default Investment Strategy may have an impact on your MPF investments and accrued benefits. We recommend that you consult with the Trustee if you have doubts on how you are being affected.
  • Fees and charges of a MPF conservative fund can be deducted from either: (i) the assets of the fund; or (ii) members’ account by way of unit deduction. The My Choice MPF Conservative Fund uses method (i) and, therefore, unit prices/NAV/fund performance quoted have incorporated the impact of fees and charges.
  • If you are in doubt about the meaning or effect of the contents of the information in this website, you should seek independent professional advice.

 

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