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Job Details

Senior / Client Service Administrator (Pension Administration)

Employment Type

Full-time, Permanent

Department

Operation Department

Responsibilities

  • Provide MPF scheme administration support, including enrolment, contribution, switching and termination (align with all regulatory requirements)
  • Ensure smooth running of the account assigned, and follow up outstanding issues
  • Handle customers' enquiries and provide possible solutions
  • Perform clerical duties including data input, scanning and filing
  • Handle ad hoc assignments as required

Requirements

  • Associate Degree / Degree holder in any disciplines
  • At least 1 year working experience is preferred
  • Basic MPF knowledge
  • Customer focused, with good problem-solving and communication skills
  • Able to work independently and under pressure
  • Proficient in PC applications including Excel, Word and Chinese word processing
  • Good command of both written and spoken English and Chinese
  • Immediate available is highly preferred
  • Fresh graduate is welcome to apply
  • Candidates with solid experience will be considered as Senior Client Service Administrator

We offer attractive remuneration package & benefits to the right candidates. Interested candidates, please send your application letter & resume with current & expected salary by mail to Human Resources Department, 15/F, 1501-1507 & 1513-1516, 1111 King’s Road, Taikoo Shing, Hong Kong. Or by direct application, please visit our career page at http://www.bocpt.com.

 

We are an equal opportunities employer committed to equality, ethics, inclusivity, diversity and transparency.  The personal data provided/collected in the "Application for Employment" will be treated with strictest confidentiality and will only be used by The Company to assess your suitability for the position for which you have applied, and be used as reference to determine preliminary remuneration and benefit package if you are selected for the position. Applicants who are not contacted within 6 weeks may consider their application unsuccessful.  Information you provide for employment application purposes may be passed to other department(s) within the Company or its subsidiary or affiliates for further consideration.

 

Please note that all information provided in the course of employment application with the Company will not be returned to the applicant after the interview.  In accordance with the Company policy, personal data of unsuccessful applicants will be retained for no more than 12 months and will be destroyed after the retention period.  If there is a vacancy arises in the company during the retention period, your profile may be transferred to the department(s) for further consideration.

 

If you wish to access and to correct your personal data in relation to your application, please make your request to the Human Resources Department at 15/F, 1501-1507 & 1513-1516, 1111 King’s Road, Taikoo Shing, Hong Kong.

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Important Note - Fraudulent Websites

BOCI-Prudential Trustee Company (“our Company”) found fraudulent websites which seek to pass off as our Company, and can be searched and accessed through internet search engines. Customers are advised to always stay vigilant about scams.

Please note that  www.bocpt.com is the ONLY official website of our Company. We have not authorized any agent or third party to use any of our materials and trademarks to set up other websites. If you have any doubts, please contact our Customer Service Hotlines at 2929-3030/2929-3366 or email to mpf@bocpt.com for verification. Please click here for more security information.

 

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Please read the Terms and Conditions on the Website before using any services available on the website and / or via telephone services (collectively, the “Services”). Your continued use of the Services will mean that you irrevocably and unconditionally accept and agree to be bound by the Terms and Conditions as the same may be amended from time to time and any amendment to the Terms and Conditions shall be effective immediately upon posting on the Website.

 

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BOC-Prudential Easy-Choice Mandatory Provident Fund Scheme

IMPORTANT INFORMATION

  • You should consider your own risk tolerance level and financial circumstances before making any investment choices. When, in your selection of Constituent Funds, you are in doubt as to whether a certain Constituent Fund is suitable for you (including whether it is consistent with your investment objectives), you should seek financial and/or professional advice and choose the Constituent Fund(s) most suitable for you taking into account your circumstances.
  • You should consider your own risk tolerance level and financial circumstances before investing in the MPF Default Investment Strategy (as defined in section 6.7 (MPF Default Investment Strategy)). You should note that the BOC-Prudential Core Accumulation Fund and the BOC-Prudential Age 65 Plus Fund may not be suitable for you, and there may be a risk mismatch between the BOC-Prudential Core Accumulation Fund and the BOC-Prudential Age 65 Plus Fund and your risk profile (the resulting portfolio risk may be greater than your risk preference). You should seek financial and/or professional advice if you are in doubt as to whether the MPF Default Investment Strategy is suitable for you, and make the investment decision most suitable for you taking into account your circumstances.
  • You should note that the implementation of the MPF Default Investment Strategy may have an impact on your MPF investments and accrued benefits. We recommend that you consult with the Trustee if you have doubts on how you are being affected.
  • Fees and charges of a MPF conservative fund can be deducted from either (i) the assets of the fund or (ii) members’ account by way of unit deduction. The BOC-Prudential MPF Conservative Fund uses method (i) and, therefore, unit prices/NAV/fund performance quoted have incorporated the impact of fees and charges.
  • If you are in doubt about the meaning or effect of the contents of the information in this website, you should seek independent professional advice.

 

My Choice Mandatory Provident Fund Scheme

IMPORTANT INFORMATION 

  • You should consider your own risk tolerance level and financial circumstances before making any investment choices. When, in your selection of Constituent Funds, you are in doubt as to whether a certain Constituent Fund is suitable for you (including whether it is consistent with your investment objectives), you should seek financial and/or professional advice and choose the Constituent Fund(s) most suitable for you taking into account your circumstances.
  • You should consider your own risk tolerance level and financial circumstances before investing in the MPF Default Investment Strategy (as defined in section 6.7 (MPF Default Investment Strategy)). You should note that the My Choice Core Accumulation Fund and the My Choice Age 65 Plus Fund may not be suitable for you, and there may be a risk mismatch between the My Choice Core Accumulation Fund and the My Choice Age 65 Plus Fund and your risk profile (the resulting portfolio risk may be greater than your risk preference). You should seek financial and/or professional advice if you are in doubt as to whether the MPF Default Investment Strategy is suitable for you, and make the investment decision most suitable for you taking into account your circumstances.
  • You should note that the implementation of the MPF Default Investment Strategy may have an impact on your MPF investments and accrued benefits. We recommend that you consult with the Trustee if you have doubts on how you are being affected.
  • Fees and charges of a MPF conservative fund can be deducted from either: (i) the assets of the fund; or (ii) members’ account by way of unit deduction. The My Choice MPF Conservative Fund uses method (i) and, therefore, unit prices/NAV/fund performance quoted have incorporated the impact of fees and charges.
  • If you are in doubt about the meaning or effect of the contents of the information in this website, you should seek independent professional advice.

 

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